Questions? Send us an email.
Contact information
- Aleea Textilistilor No.1 - 032801 Bucuresti
- 0040752307711
- info@tokiandbloki.com
Opening hours
Mon - Fri, 8:30 - 22:30
Saturday, 8:30 - 22:30pm,
Sunday, 8:30am - 10:30pm
FREQUENTLY ASKED QUESTIONS
All our products are trademarked. Our hand puppets are individually handcrafted with love. Beware of imitations sold on popular shopping websites. If something seems too good to be true, it usually is.
Yes, we have a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving your goods. For more information on how to arrange a return or exchange, please see our refund policy.
Yes, we offer international shipping. However, please note that shipping costs and delivery times may vary depending on the destination. We recommend checking our shipping information or contacting our customer support for further details.
You can reach our customer support by phone at +40-(0) 752 - 30 77 11 or by email at info@tokiandbloki.com. We are happy to assist you with any questions or concerns.
Production: 100% handmade
Design: Part of the Toki & Bloki™ universe
materials
- Outer material:
100% cotton (high-quality yarn) - Filling:
Polyester filling (soft & dimensionally stable) - Processing: Carefully done by hand
crocheted / crafted
Each doll is unique.
Due to the handcrafted production process, slight variations in shape or
Color appearing – this is a quality characteristic of genuine handwork.
Certified quality
The textiles used comply with the OEKO-TEX® Standard 100.
(Tested for pollutants – Hohenstein Institute HTTI)
That means:
✔ Free from harmful substances
✔ For sensitive skin
Suitable for children's skin
✔ Safe for everyday use