Shipping policy

Shipping

All products are made to order.
Production typically takes 2–5 business days, depending on the item.

Shipping times vary based on the destination and are clearly displayed at checkout.

International orders may be subject to customs duties or import taxes. These fees are determined by local authorities and are the responsibility of the customer.


Returns

We offer a 30-day return policy from the date of delivery.

Returns must be requested in advance via email:
📧 mgoffin@web.de

Return address:

Markus Goffin
MAGO SERVICE TRADE SRL
Aleea Textilistilor Nr.1 – BL. MY1, Sc.1, App. 16
Sectorul 3
032801 Bucharest
Romania

Please note that returns sent without prior approval will not be accepted.